Is the cabinet dumped and the cost still soaring?! Whose fault? Who bears the cost?

This article is for reference only and does not represent our point of view. Foreign trade newcomers shared a case where the previous freight forwarder had always cooperated well. A new freight forwarder named Zhejiang XH, a freight forwarding company in Yiwu, was replaced. At that time, the price for the four cabinets was 40HQ, 1500 for all, 1050 for 20GP, and two for EMC. On December 22, 2016, there were two high cabinets, two small cabinets on November 23, and four cabinets with one bill of lading. Everything went smoothly. Later, the boss of XH said that the containers were dumped, and only two containers could be left, and there was no guarantee of which two containers could be left. The customer considered repeatedly to reschedule all four containers, and change the shipping date to 2016.12.4. The freight forwarder mentioned that the ocean freight would rise during this period. At that time, the communication said that he would try to help us communicate the price, but since then there has been no news. Then I kept urging the bill of lading, and it was not until 12.24 that we were asked to pay for the bill of lading. At that time, we began to check the account. The shipping fee of 40HQ changed from 1500 to 2100 dollars, and the shipping fee of 20GP changed from 1050 to 1500 dollars. At that time, we were stupid. The four cabinets increased by 2100 dollars together. The freight forwarder didn't tell us any fees. At that time, our account had been settled with the customer, and we settled it according to the previous 1500 and 1050D prices, We didn't know about the increase until we got the bill of lading. The result of how the freight forwarder communicated is that the ocean freight has really risen so much. We were very angry because no one told us the actual cost. The freight forwarder said that their boss was busy and forgot to give us the quotation. As a result, we paid the money and XH people sent the bill of lading to us. Naturally, the cooperation ended. With the demurrage charges, the company lost more than 16000. I would like to ask you, who has experienced such a situation? How should we deal with some overlord clauses of freight forwarding? We also ask about the price every week. Generally, we can accept a range of one or two hundred dollars. Is it normal for the price to rise so much in a week? What's more, it was said that the ship would depart on December 4, and then it was found that the actual departure date was 12.18. How should we deal with this? Before answering his question, let's first talk about "cabinet dumping". What is "cabinet dumping"? "Container dumping" is a common term in foreign trade, freight forwarding, logistics and other industries. "Container" is a container, that is, a container. It mainly refers to marine containers, including full container dumping and LCL dumping. The number of LCL containers dumped is relatively small. Because LCL freight forwarders are generally strong and have a good relationship with shipping companies, and LCL involves many customers and lots of tickets, which has a great impact, LCL freight forwarders will try to avoid container dumping. Unless they catch up with the Shanghai Customs and can't catch up with the ship, they can only postpone the next voyage. In fact, postponing the ship is not equal to dumping containers. Dumping containers means that you have no problems in all aspects and can catch up with the ship completely. It is just because the shipping company unilaterally causes (the number of spaces put is more than the actual number of spaces) that the cabin is burst and there is no space, so you directly dump your containers. However, the delay is usually due to the reason of the freight forwarder or shipper, which is really behind schedule, so it has to be postponed to the next voyage. What is the root cause of tank explosion/tank dumping? In the peak freight season, the cargo volume is large, and the shipping company's space is limited, so it is easy to burst (especially on popular routes), and inevitably some cabinets will be dumped. In fact, it is the shipping company's reason to dump containers, because in order to ensure full load and not waste any space, the shipping company often releases more spaces than the actual ones. For example, there were only 100 cabins allocated to this port, but the shipping company released 110 cabins to the freight forwarder or cargo owner, and the cabinets of the 10 extra cabins could not be fully loaded at that time - they had to be dumped and postponed to the next ship. When there are less than 10 classes being dumped, there may be five or six of the 110 classes being dumped, because some of them may be evacuated, some of them may not catch up with the ship, some of them may not be able to leave due to customs problems, or they may not leave due to other reasons. Of course, there may be less than 100 people who can walk - more than 10 people who have withdrawn their cabins or failed to catch up. Which cabinets are easy to be dumped? The shipping company has a choice of which cabinets to dump, not on a first come, first served basis, but on a priority basis for the cabinets of customers who have low freight charges, have a general relationship with the shipping company, or are considered unimportant by the shipping company. Therefore, if your cargo volume is small, if you have nothing to do with the shipping company, and if your freight forwarding strength is not strong, then your cabinet will be more likely to be dumped. How to operate after "cabinet rejection"? 1. Missing shipment means that the goods have entered the port and been declared for customs clearance, and the container is dumped by the shipping company when loading, so there is no need for separate customs declaration and inspection, because this is the container that has been released by the customs. If the container has not been boarded because of the shipping company, the shipping company will arrange to board another ship or postpone the shipment to the next voyage, and there is no need for a second customs declaration. This is called "missing installation". 2. If the customs can not apply to the shipping company for missing shipment, or the customs does not agree to missing shipment due to other reasons, the consignor needs to go through the customs clearance formalities with the new shipping space confirmation of the shipping company and the new ship name, voyage number, bill of lading number, and entrust the fleet to go to the shipping agent/shipping company to handle the case transfer and replacement, and pay the relevant fees (case transfer fees and operating fees for the replacement). Modification requires deletion and re reporting. Costs and who will bear them? In case of container rejection, the shipping company's bill of lading has a disclaimer, which does not constitute a breach of contract. Therefore, the shipping company generally does not bear other costs except for overall transshipment. The freight forwarding company will require the shipper to bear a series of expenses such as missing shipment. In addition, the problem of container dumping at the port of departure involves the cost of the port of departure, and it is impossible to ask foreign customers to bear it. Transshipment fee -- because the shipping company dumped the container, the shipping company will generally make unified transshipment, and even if it does not agree to do so, it can generally apply for reduction or exemption. Container demurrage fee -- generally, the shipping company can apply for reduction or exemption due to container dumping. Ocean freight difference - shipping companies generally take the sailing date as the basis for calculating ocean freight. Usually, the shipment at the middle or end of the month encounters container dumping, which is easy to slip into the next pricing period, and may encounter the risk of rising ocean freight. However, even so, it is generally impossible to apply for reduction or exemption, and the payer shall bear the ocean freight. Change order fee -- generally, the shipping company can apply for reduction or exemption due to container rejection. Note: Usually, the shipping company will only dump the cargo once, but there have been two or three cases of dumping in succession. To avoid customer disputes, the freight forwarder should try to ask the shipping company to give a written notice of container dumping and communicate with customers. Why should the shipper bear the risk of container dumping without fault? The shipping company is not responsible for the container dumping, although it is all due to the shipping company. Do you think it is "overlord"? I can't help it. The shipping company is my uncle. What can you do to them because you have a small quantity? In the freight forwarding industry, there is no right to speak if there is no volume. That is the reality. The aggrieved parties of container dumping are the cargo owner, consignor and freight forwarder. They may lead to secondary customs declaration, delivery delay, or even customer claims or loss of customers. The root cause of the problem of container dumping lies in the fact that the shipping company, in order to pursue greater interests, places more space, and pays less attention to service. Although the consignor cursed, the shipping company still "went its own way". At present, there is no sign that this problem has been solved, and it will continue to exist for a long time in the future. The positive operation of "container dumping" has been carried out by sea for a long time, and more or less there will always be "container dumping". All we can do is listen to the destiny of heaven. We try to avoid what can be avoided, and timely remedy what can be remedied. If it is really not feasible, we will normally go through the transshipment process. Plan in advance the time points for tank dumping in explosive cabins (such as major festivals), try to avoid this time period, and minimize the occurrence of "tank dumping". Various "cut-off" "Complete relevant operations as early as possible before the time. Always pay attention to the cargo dynamics before boarding the ship, and confirm whether the cargo can be boarded normally. After receiving the notice of cargo rejection, immediately confirm whether there is still a chance to board the ship. If the cargo is confirmed to be dumped, immediately contact the operator for relevant transshipment, documents, etc. Communicate with the customer in a timely manner, do not conceal it, and let the customer accept it in a sincere and professional manner. It is possible to combine the situation of this foreign trade friend Reason 1: In order to grab the order, the defective freight forwarder intentionally attracts foreign traders with low prices when quoting. After getting the order, he tries his best to increase the price. Because if the container is dumped because of the shipping company, it can be missed, and there is no demurrage charge, and the freight is the same as the original, and even if it does not go normally, the freight should also be updated in advance. 2. So when choosing a freight forwarder, shop around and ask the shipping company clearly. Then choose not the one that is cheap, but the one with the price in the middle. The one with the high price may really get a bad price, not its own superior route. The one with the low price does not rule out malicious water release, but the one with the middle price is relatively reliable. Personal opinions are for reference only.